BQN Docs

This chapter provides an overview of the BQN product, highlighting its benefits and main use cases.

‍

Datasheet

‍

Download the full document here.

The Bequant BQN can help you to achive the following goals:

Enhance Customers’  Quality-of-Experience (QoE)

Increase the speed of downloads and applications in your network.

Reduce latency, network congestion, and packet loss across any access network from your core all the way down to inhome Wi-Fi clients.

Prioritize interactive applications like online gaming and teleconferencing without impacting the quality of the other applications, such as video streaming.

Obtain more consistent speed test results and reduce customer complaints.  

Visualize & Act on Key Metrics

Monitor your health. Gain insights with historic and real-time network performance and DPI-enabled application metrics at per-subscriber and per-group levels.

Resolve performance-related support tickets faster and with fewer truck rolls. Reduce churn by proactively contacting customers with poor QoE.

Upsell customer that are consistently maxing their rate plan limit.  Identify performance bottlenecks in your network whether in a network segment, common backhaul, or home Wi-Fi, even on a fiber network.

Plan ahead, with network-wide metrics and per-application latency distributions.

Maximize Network Capacity

Mitigate network congestion with peak hours application-level optimization.

Use our superior bandwidth management to handle capacity limits in network elements such as Access Points or OLT ports.

‍

Case Study: InfoWest Reduces Packet ReTx by 80%

 InfoWest, a regional  internet service provider partnered with Bequant to gain deeper visibility  into network performance and enhance customer Quality of Experience (QoE). InfoWest achieved  measurable network improvements—including an 80% reduction in packet  retransmissions and substantial reduction in latency with no reduction in customer QoE.

‍

‍"If you can trim video back without degrading quality, you just have  more capacity for other traffic, more customers, or just a better experience."   Cody Anderson, Director of Network Operations, InfoWest

‍

The  BQN planform has been running at InfoWest for months. The results showed a significant reduction  in latency and improved consistency across subscribers.  

Key  Metrics:

• Average downlink latency across  all applications and the whole network now range between 15 and 28  milliseconds with no spikes.
• TCP retransmissions are now  well below 0.4%.
• Average traffic under congestion reduced now on theorder of 10%.

‍

For more information, download the full case study here.

‍

Case Study: Cajun Broadband Improves Latency for Gamers & Live Streamers

By integrating Bequant’s BQN optimization platform with their Fibersmith Vision™ billing system, Cajun Broadband achieved measurable network improvements—including an 83% reduction in latency and more consistent customer performance across their subscriber base.

‍

"It’s like swapping a Chevy for a Ferrari. I now have the granular control to do what I want. This is effing awesome!" Jimmy Lewis, Owner, Cajun Broadband

‍

Key  Metrics:

• Average latency reduced from a highpoint of 107ms down to an average low of 10ms – substantially appreciated by gamers.
• TCP retransmissions decreased from a high of 6.6% to now an average low of 0.32%
• Access network congestion was cut in half: from 10-15% before BQN down to 5-7% now.
• Overall TCP downlink throughput increased by 15%.

‍

For more information, download the fill case study here.

‍

Solution Brief: Solving the In-Home Wi-Fi Challenge in FTTH Networks

Fiber-to-the-Home (FTTH) Internet Service Providers (ISPs) deliver ultra-fast, low-latency connectivity through Gigabit Passive Optical Network technology (GPON or XGS-PON). While the ISP’s core network and Optical Line Terminal (OLT) provide reliable performance up to the Op cal Network Terminal (ONT) in customers’ premises, the subscriber’s experience often falters beyond that point. This is because the network environment shifts from the ISP’s controlled infrastructure to an uncontrolled domain.

Two major factors outside the ISP’s direct control impact a subscriber’s Quality of Experience (QoE):

1. External connections to content servers such as Netflix, Hulu, Paramount, gaming servers, or video conferencing services like MS-Teams or Zoom; and
2. In-home Wi-Fi performance in the access network, where most end-user frustrations originate. This brief focuses on the in-home Wi-Fi environment, where ISP support teams are o en blamed for problems that they cannot directly see or control.

‍

To find out more, download the full document here.

‍

Solution Brief: Reducing Customer Churn through Network KPIs

Subscriber churn happens when a customer is so dissatisfied with your service that they switch to a competitor. This Solution Brief focuses on how ISPs can proactively detect and remedy service issues before subscribers decide to churn. In broad terms there are three primary drivers of churn.

1. Pricing
2. Network performance
3. Support

In this Solution Brief we focus on the Network and Support. To find out more, download the full document here.

‍